Sai Alpha Immuno Therapy Centre believes in
helping its customers as far as possible, and has therefore a
liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is
made within 24 hours of placing an order. However, the cancellation
request will not be entertained if the orders have been
communicated to the vendors/merchants and they have initiated the
process of shipping them.
There is no cancellation of orders placed under the Same
Day Dispatch category.
No cancellations are entertained for those products that
the Sai Alpha Immuno Therapy Centre marketing team has obtained on
special occasions like Pongal, Diwali, Valentine’s Day etc. These
are limited occasion offers and therefore cancellations are not
In case of receipt of damaged or defective item/items,
please report the same to our Customer Service team. The request
will, however, be entertained once the merchant has checked and
determined the same at his own end. This should be reported within
24 hours of receipt of the products.
In case you feel that the product received is not as
shown on the site or as per your expectations, you must bring it to
the notice of our customer service within 24 hours of receiving the
product. The Customer Service Team after looking into your
complaint will take an appropriate decision.
In case of complaints regarding products that come with a
warranty from manufacturers, please refer the issue to
Refund Policy –
Any of our products/services is under NO-REFUND
policy. We do not accept any type of refund requests in any case.
Customers, outside India, shall check their country import rules
& regulations before placing their orders with